Important Notice About Change To Same-Day Dispatch Cut-Off
Posted by Amit Soni on 23rd Aug 2013
This is heads-up to all customers about our shipping and dispatch policies.
We’re making a minor change to our cut-off time for the same-day dispatch of your orders.
Up until now, it’s been 4pm but as of today, it’ll be half an hour earlier at 3.30pm.
You’re probably wondering how exactly this change will affect you, our Wholesale LED Lights customers. Read on to find out.
Well, from today, only orders received before 3.30pm will be eligible for same-day dispatch. Any orders received after this time will be dispatched the next working day, with orders received after 3.30pm on Friday being dispatched the following Monday.
It's not such a big deal, but we do ask all our customers to make a note of this change, in order to avoid any disappointment.
Delivery Charges And Services
We currently charge £1.99 postage and packaging for orders under £40.00. This is a “Royal Mail Tracked 48 Service” and takes between 2 and 3 working days.
For orders in excess of £40.00, this service is completely free-of-charge.
We also offer a “Royal Mail Tracked 24 Service” for £2.99. About 90% of the time, this service will arrive the next day, but we can’t guarantee this, so please allow for delays.
For larger items, we use a Parcel Force courier service.
So, to summarise:
- If you place your order before 3:30pm, we hand it over to the courier the same day.
- Then, depending upon whether you’ve chosen the 24-hour or 48-hour option, you’ll receive it accordingly.
- Should you place your order later than 3:30, it will be passed to the courier the next day; similarly, depending on the delivery option you’ve chosen, it will arrive accordingly.
We’re also running a 15% discount promotion until midnight on Monday, so don't miss out. Simply enter the code "LED15BANK" at the checkout.
If you have any questions at all regarding dispatch, deliveries or prices, our customer service advisors will be more than happy to answer them, so call today on 0116 321 4120, or send an e-mail enquiry to cs@wled.co.uk and we’ll get back to you as soon as we possibly can.
