Privacy Policy

Your Privacy Matters

At Wholesale LED Lights, your privacy is a top priority. This policy outlines how we collect, use, and protect the information you share with us when using our website. Rest assured, any personal information you provide will be handled in line with this privacy statement.

We may update this policy occasionally, so we recommend checking this page now and then to stay informed of any changes.

What We Collect

Here’s a quick overview of the information we might collect from you:

  • Name
  • Contact details including your email address
  • Demographic info like your postcode, preferences, and interests
  • Other relevant info such as responses to surveys or special offers

For more details on the cookies we collect, see the “List of Cookies We Collect” section below.

How We Use Your Information

We use the information we gather to understand your needs better and provide you with improved service. Here’s how we use it:

  • Internal records: Keeping track of our interactions and your purchases.
  • Improving our products and services: Your feedback helps us enhance our offerings.
  • Promotional emails: We might send you emails about new products, special offers, or other info we think you’ll find interesting (using the email address you provided).
  • Market research: Occasionally, we may contact you for feedback via email, phone, or mail.
  • Website customization: Tailoring the website to better suit your interests.

Keeping Your Information Secure

We take the security of your information seriously. To prevent unauthorized access or disclosure, we’ve put in place physical, electronic, and managerial measures to safeguard the data we collect online.

How We Use Cookies

Cookies are small files that are stored on your device to enhance your experience on our site. They help us understand how you use our website, allowing us to tailor your experience.

We use traffic log cookies to see which pages are popular, which helps us make the site better for you. These cookies only provide us with statistical data, and they don’t give us access to your computer or any personal information other than what you choose to share.

You can choose to accept or decline cookies. Most browsers accept cookies by default, but you can adjust your browser settings to decline them if you prefer. However, doing so may limit your ability to use certain features of our website.

Links to Other Websites

Our website may contain links to other sites of interest. However, once you leave our site, we can’t control how other websites protect your privacy. We encourage you to review the privacy policy of any site you visit.

Controlling Your Personal Information

You have control over how your personal information is used:

  • Opting out of direct marketing: Whenever you’re asked to fill in a form, look for a box to opt out of having your information used for direct marketing.
  • Changing your mind: If you previously agreed to let us use your info for direct marketing, you can change your mind at any time by contacting us at cs@wled.co.uk.
  • Right to be forgotten: under GDPR regulations, you have the right to request that your personal data is completely deleted from our records. Should you wish to have your data erased, simply get in touch with us either on the phone or via email.

We don’t sell, distribute, or lease your personal information to third parties without your permission unless required by law. If you’d like us to stop using your information for marketing purposes or if you want a copy of the information we hold about you, please get in touch.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to {{config path="general/store_information/address"}}.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.